El Carmen de Rojas, your countryside retreat in Argentina. Rural accommodation

View of the countryside and historic house at El Carmen de Rojas

Privacy Policy and Terms and Conditions

At El Carmen de Rojas, we are committed to protecting your privacy and providing a transparent service. Below, we explain how we handle your information and the terms that govern the use of our services.

Privacy Policy

At El Carmen de Rojas, we respect and protect your privacy. This policy explains how we collect, use and protect the information you provide to us.

Information we collect

  • Personal information: Name, email address and phone number.
  • Booking information: Arrival and departure dates, number of guests and accommodation preferences.
  • Payment information: Data required to process bookings, such as payment method, CVU, CBU or similar information.

Use of information

We use your information to:

  • Process bookings and payments.
  • Send confirmations and updates about your stay.
  • Improve our services and personalise your experience.

Data protection

We implement security measures to protect your personal information. We do not share your data with third parties without your consent, except when necessary to comply with the law.

Your rights

You have the right to:

  • Access the information we hold about you.
  • Request the correction or deletion of your data.
  • Withdraw your consent for the use of your information.

To exercise these rights, write to us at Hospedajeharaselcarmen@gmail.com.

Terms and Conditions

By using our website and services, you accept the following terms and conditions:

Bookings and payments

  • Bookings are subject to availability.
  • An advance payment is required to confirm the booking.
  • Cancellations must be made at least 7 days in advance to receive a full refund.

Use of the website

  • The content of the website is the property of El Carmen de Rojas and may not be reproduced without authorisation.
  • The use of the website for illegal or fraudulent activities is not permitted.

Limitation of liability

El Carmen de Rojas is not responsible for:

  • Damages or losses arising from the use of the website.
  • Service interruptions due to causes beyond our control.

Changes to the terms

We reserve the right to modify these terms at any time. Changes will take effect immediately after they are published on the website.