Privacy Policy and Terms and Conditions

At El Carmen de Rojas, we are committed to protecting your privacy and providing transparent service. Below, we detail how we handle your information and the terms governing the use of our services.

Privacy Policy

At El Carmen de Rojas, we respect and protect your privacy. This policy explains how we collect, use, and protect the information you provide us.

Information We Collect

Personal information: Name, email address, and phone number.
Reservation information: Arrival and departure dates, number of people, and accommodation preferences.
Payment information: Data necessary to process reservations (payment method, CVU, CBU, etc.).

Use of Information

We use your information to:

Process reservations and payments.
Send confirmations and updates about your stay.
Improve our services and personalize your experience.

Data Protection

We implement security measures to protect your personal information. We do not share your data with third parties without your consent, except when required by law.

Your Rights

You have the right to:

Access the information we have about you.
Request the correction or deletion of your data.
Withdraw your consent for the use of your information.

To exercise these rights, contact us at Hospedajeharaselcarmen@gmail.com.

Terms and Conditions

By using our website and services, you agree to the following terms and conditions:

Reservations and Payments

Reservations are subject to availability.
An advance payment is required to confirm the reservation.
Cancellations must be made at least 7 days in advance to receive a full refund.

Use of the Website

The content of the site is the property of El Carmen de Rojas and may not be reproduced without authorization.
The use of the site for illegal or fraudulent activities is prohibited.

Limitation of Liability

El Carmen de Rojas is not responsible for:

Damages or losses arising from the use of the website.
Service interruptions due to causes beyond our control.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will take effect immediately after being posted on the site.